Privacy Policy

This Privacy Policy explains how Twintip ("we", "our", "us") collects, uses, discloses, and protects personal information when individuals ("Users") access or use our mobile application and related services ("Application" or "App").

By using the Application, you acknowledge and agree to the practices described in this Privacy Policy.

1. Data Controller

Twintip
Twintip Shop
Mzaar Kfardebian, Main Street
Kfardebian, Lebanon

Contact email: Dev@Twintipclub.com

Customer Service: +9613103953

2. Categories of Data We Collect

We may collect and process the following types of personal data:

2.1 Personal Identification Data

2.2 Device and Technical Data

Collected automatically when using the App:

2.3 Tracking & Advertising Identifiers

Used for analytics and potential advertising optimization:

2.4 Voluntary Data

Any data you provide through:

3. Legal Basis for Processing

Where applicable, we process personal data on the following bases:

4. How We Use Your Data

We use the collected data to:

4.1 Provide and Operate the App

4.2 Improve and Secure the App

4.3 Marketing and Advertising

Where permitted by law and with appropriate consent:

4.4 Compliance & Protection

5. Third-Party Services

The Application may share data with trusted service providers that assist us in operating the App, including:

Advertising & Remarketing Providers

Marketing Automation

Surveys & Lead Collection

Analytics & Tracking

CRM & User Database Management

These services may use cookies, trackers, and cross-platform identifiers.
Users can opt out of interest-based advertising (see Section 8).

All third-party providers process data according to their own privacy policies.

6. Data Sharing

We do not sell personal data.

We may disclose personal data only to:

7. Data Retention

We retain personal data only for as long as required for:

When data is no longer needed, it is securely deleted or anonymized.

8. Opt-Out and Do-Not-Track Options

Users can opt out of interest-based advertising through:

Platform Settings

Industry Tools

Service-Specific Opt-Outs

Links (Google, Facebook, LinkedIn) can be provided upon request.

The Application does not support browser "Do Not Track" requests.

9. User Rights

Where applicable, Users may exercise the following rights:

Requests can be submitted at: Dev@Twintipclub.com

10. Security Measures

We implement industry-standard technical and organizational controls, including:

However, no system is entirely secure, and absolute protection cannot be guaranteed.

11. Children's Privacy

The App is not intended for direct use by children under the age required by applicable law.
Parents or legal guardians may provide data on behalf of minors.

We do not knowingly collect personal data directly from children.

12. International Transfers

Data may be processed or stored outside the User's country.
Where applicable, we use appropriate safeguards to protect transferred data.

13. In-App Payments

1. Payment Information Collection

This Application may collect payment information, including credit/debit card details, billing address, and transaction history, to process purchases of services or products offered within the Application.

2. Payment Processing

All payment transactions are processed through secure third-party payment processors (e.g., Areeba, Wish, Stripe, PayPal, Apple Pay, Google Pay). The Owner does not directly store or process full payment card details. Payment processors have their own privacy policies which govern the collection and use of payment data.

3. Security

Payment information is transmitted securely using encryption (e.g., SSL/TLS). The Owner implements reasonable technical and organizational measures to protect Users' payment data in compliance with applicable law.

4. Purpose of Processing Payment Data

Payment data is collected and processed solely for the purpose of:

5. User Rights for Payment Data

Users may request access to, correction of, or deletion of their payment data to the extent permitted by law and applicable payment processor agreements.

14. Changes to This Policy

We may update this Privacy Policy periodically.
Changes will be posted within the Application and on our website, with an updated "Last Updated" date.

Continued use of the App after changes indicates acceptance of the revised policy.

15. Contact Us

Twintip
Twintip Shop
Mzaar Kfardebian, Main Street
Kfardebian, Lebanon

Email: Dev@Twintipclub.com

Customer Service: +9613103953

Last Updated: 07/12/2025